Terms Of Use

Introduction

These Terms of Use (hereinafter "Terms") govern your access to and use of www.chemicalgoys.com (hereinafter "the Website") and any related services provided by Chemical Guys (hereinafter "the Company"). By accessing or using the Website, you agree to comply with these Terms, our Privacy Policy, Terms of Purchase, and any other applicable policies posted on the Website. If you do not agree with any part of these Terms, you must cease using the Website immediately.

Eligibility

  • To use the Website, you must be at least 18 years of age or have the consent of a parent or legal guardian. By using the Website, you represent and warrant that you meet this eligibility requirement.
  • The Company reserves the right to restrict access to the Website to any individual or entity at its sole discretion, including but not limited to those who violate these Terms or engage in fraudulent or abusive behavior.

Account Registration and Use

  • If you create an account on the Website, you agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities conducted under your account.
  • You agree to notify the Company immediately of any unauthorized use of your account or breach of security by contacting service@chemicalgoys.com. The Company shall not be liable for any losses or damages arising from your failure to protect your account credentials.
  • The Company reserves the right to suspend or terminate your account at any time, without prior notice, if you violate these Terms, provide false information, or engage in conduct that the Company deems harmful to the Website or other users.

Permitted Use of the Website

  • You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes (or commercial purposes if you are a business entity acting in good faith). This license includes:
    • Browsing product information, reviews, and related content.
    • Creating an account to track orders, save preferences, and make purchases.
    • Contacting the Company for customer support or inquiries.
  • You may not use the Website for any unlawful or prohibited purpose, including but not limited to:
    • Violating any applicable laws, regulations, or third-party rights.
    • Accessing or attempting to access restricted areas of the Website without authorization.
    • Using automated tools (e.g., bots, scrapers) to collect data from the Website without the Company’s prior written consent.
    • Interfering with the operation of the Website, including but not limited to disrupting servers, networks, or other technical infrastructure.
    • Posting or transmitting harmful, offensive, defamatory, or inappropriate content through the Website or its communication channels.

Intellectual Property Rights

  • All content on the Website, including but not limited to product descriptions, images, logos, trademarks, text, graphics, and software, is the exclusive property of the Company or its licensors and is protected by intellectual property laws (e.g., copyright, trademark, patent).
  • You may not reproduce, distribute, modify, display, sell, or license any content from the Website without the Company’s prior written permission. The use of any Company trademarks (e.g., "Chemical Guys") without authorization is strictly prohibited.
  • Any user-generated content (e.g., reviews, feedback) submitted to the Website becomes the property of the Company, and you grant the Company a perpetual, worldwide, royalty-free license to use, reproduce, modify, and distribute such content for any business purpose.

Third-Party Content and Links

  • The Website may contain links to third-party websites or display third-party content (e.g., advertisements, social media widgets). The Company does not endorse or control these third parties, and is not responsible for their content, privacy policies, or practices.
  • Your use of third-party websites or content is at your own risk, and you agree to review the terms of use and privacy policies of any third-party sites you visit. The Company shall not be liable for any damages or losses arising from your interaction with third-party content or websites.

Prohibited Conduct

  • You agree not to engage in any conduct that could harm the Website, the Company, or other users, including but not limited to:
    • Fraudulent activity, such as placing fake orders, using stolen payment information, or misrepresenting your identity.
    • Harassing, threatening, or intimidating other users or the Company’s staff.
    • Uploading or transmitting viruses, malware, or other harmful software that could damage the Website or users’ devices.
    • Attempting to reverse-engineer, decompile, or modify any software used to operate the Website.

Termination

  • These Terms shall remain in effect until terminated by either party. The Company may terminate these Terms at any time, without prior notice, if you violate any provision of these Terms or engage in conduct that the Company deems inappropriate.
  • Upon termination, your right to access and use the Website shall immediately cease. The Company shall not be liable to you or any third party for any damages arising from the termination of these Terms.
  • Sections of these Terms that by their nature should survive termination (e.g., intellectual property rights, limitation of liability, governing law) shall remain in effect.

Disclaimer of Warranties

  • The Website and its content are provided on an "as is" and "as available" basis. The Company makes no warranties, express or implied, regarding the Website, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • The Company does not warrant that the Website will be uninterrupted, error-free, or secure, or that any defects will be corrected. You acknowledge that your use of the Website is at your own risk.

Limitation of Liability

  • To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your access to or use of the Website, including but not limited to damages resulting from website downtime, data breaches, or inaccurate content.
  • The Company’s total liability for any claim arising from these Terms shall not exceed the amount of any purchases you have made through the Website in the past 12 months, or $100 if no purchases were made.

Modifications to Terms

  • The Company reserves the right to modify these Terms at any time. Any changes will be posted on the Website, and the revised Terms will take effect immediately upon posting. Your continued use of the Website after the effective date of the revised Terms constitutes acceptance of the changes.
  • We encourage you to review these Terms periodically to stay informed of any updates.

Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved through good-faith negotiation. If negotiation fails, the dispute may be submitted to the appropriate courts having jurisdiction over the matter.

Contact Us

If you have any questions, concerns, or disputes regarding these Terms of Use, please contact our customer support team:
  • Address: 3317 Tree Frog Lane, Kansas City, Missouri 65049, United States